Shipping policy

Shipping Policy — SmartPickHome

Last updated: August 21, 2026

Thank you for shopping with SmartPickHome! Here's what to expect once you place an order.

Order Processing Time

Orders are typically processed and prepared for shipment within 1-3 business days of purchase. During high-order periods or promotions, processing may take slightly longer.

Shipping Origin

Some of our products ship from US-based warehouses, while others ship from international warehouses. The specific shipping origin and estimated delivery window are noted on each product page — please check this before ordering if delivery speed is a priority for you.

Estimated Delivery Times

US warehouse items: typically arrive within 3-7 business days after processing
International-warehouse items: typically arrive within 5-15 business days after processing, depending on the product and destination

These are estimates, not guarantees. Delivery times can vary due to customs processing, carrier delays, weather, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on the items in your cart and your delivery address. Some products qualify for free shipping — this will be shown on the product page and at checkout.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's progress.

PO Box & Address Requirements

Some items cannot be delivered to PO Box addresses due to carrier restrictions. Please provide a complete street address at checkout to avoid delays. If a PO Box is provided for a restricted item, we will contact you to request an alternate address.

Delays Outside Our Control

We are not responsible for delays caused by customs processing, weather events, carrier disruptions, or other circumstances beyond our control. If your order is significantly delayed, please reach out and we'll help track it down.